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FIRE Family Information &
Resource Exchange

Family Information & Resource Exchange (FIRE)

For a family facing homelessness, it is incredibly difficult to find help. Systems are fragmented. Waitlists are long. And it is confusing to know who to call. A recent Gates Foundation study spotlighted how a parent facing homelessness had to call 40 different phone numbers before getting one “yes.”

Wellspring believes we can do better. Much better. And at scale. We are in the planning phase of building a technology platform to help service providers coordinate and optimize referral and services. This will make it much easier, faster, and less traumatic for families to make the connections they need.

A woman leans over to listen as she pushes the wheelchair of a young woman.

Help for Helpers

Many people have good intentions. Most people, really. But when it comes to the intention of helping a family facing homelessness, even the helpers get stuck. Who do I call? Who can I refer to?

Imagine you’re a teacher who wants to help a student whose family is scared they’ll become homeless. Or maybe a librarian who is worried about a single mom who you know lives in her car. Or maybe you work in the Fire Department and someone calls asking for help with homelessness. Wouldn’t it be great if there were a single place to refer the family in need?

This is the vision of FIRE: Family Information & Resource Exchange. Wellspring is bringing organizations and technology together to build such a solution.

A father gives his small child who is smiling and sticking their tongue out, a piggy back ride in their home.

Help for Families

Families facing homelessness are fatigued. They’re traumatized. It is exhausting (and depressing, and scary) for parents to be raising children while experiencing homelessness. Wellspring is committed to helping parents find the solutions they need: stable housing, child care, food, clothing, and a community that cares about them.

The strategic vision of “FIRE” is to have a highly effective, easy-to-use tech platform that makes it easier for families to get the help they need. We are currently in the planning and development phases, with our eyes on 2023 for rollout.

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